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An intensive professional development training course on

Professional Empowering
Relationship Strategies

The Structure

This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.

Module 1 - Effective People Skills: Achieving Superior Interpersonal Effectiveness

Module 2 - Workplace Innovation & Productivity Skills: Personal Skills for Professional Excellence

The Course Content

Module 1: Effective People Skills

Day One: The Core Interpersonal Skill

  • Person-to-person communication
  • Barriers to effective communication
  • Non-verbal communication
  • The Active listening model
  • Styles of communication
  • Preparing and delivering great presentations

 

Day Two: Building Winning Working Relationships

  • The TRUST Factor
  • Avoiding the collusion phenomenon
  • A Change Of Heart
  • Interpersonal Dialogue: Core Principles
  • Understand the definition and meaning of interpersonal
  • Harnessing harmful behavior

 

Day Three: Understanding Groups and Team Dynamics

  • High performing teams vs. traditional work group
  • The three elements of high performance teams
  • Understanding the types of teams
  • The stages of team development
  • Team member styles
  • Capitalizing on the team player styles within your team

 

Day Four: Teamwork and Collaboration

  • Giving and receiving effective feedback
  • Dealing with conflict Constructively
  • Symptoms of conflict situations
  • Getting to win-win
  • Understanding team player styles
  • Fostering and encouraging team creativity

 

Day Five: Increasing Personal Productivity

  • Growing your personal power
  • Achieving emotional excellence inner mastery
  • Our time and your life
  • Growing personal productivity
  • Direction through personal Integrity
  • Designing a strategic plan for your life and career

 

Module 2: Workplace Innovation & Productivity Skills

Day Six: Building Personal Productivity: the Power of Self

  • Building the positive self image
  • Establishing empowering beliefs
  • NLP and the power of optimism to create the future you deserve
  • The power of proactivity: the first competence on the road to excellence
  • Psychological profiling : the science of personality and performance
  • Professional competence: the added value you bring to the organisation

 

Day Seven: Creating Value for the Organisation

  • Prioritisation and time management: focusing on the critical objectives
  • Taking control: essential tips for personal productivity
  • Transformational objectives: From SMART performance to SMARTER performance
  • Leading productive meetings work: managing appreciating and utilising diversity
  • Leading meetings with creative flair: thinking differently for new answers
  • Project management overview and fundamentals: first steps

 

Day Eight: Adding Value through Relationship Awareness Theory

  • Micro political conflict in organisations: the transactional analysis perspective
  • Personality traits, behaviours and conflict management
  • Relationship Awareness Theory: Managing my personal response to conflict
  • Managing without confrontation: assertive communications
  • Preparing for effective negotiating: influence and the characteristics of world class negotiators
  • Generating Productive Outcomes : the Agreement Box model of ‘win- win’

 

Day Nine: Harnessing Diversity and Creating Value in the Team

  • Valuing diversity : working with global, culturally diverse teams
  • The value proposition afforded by High Performing Teams
  • Avoiding dysfunctional performance: a global challenge and the rationale for team charters
  • Grounded theory: needs analysis evaluation of current performance
  • Harnessing diversity for productive outcomes: my role, team roles and contributions
  • Aligning purpose, productivity and profitability

 

Day Ten: Leading with Initiative: Being Proactive

  • Being proactive and capitalising on opportunity : self initiated action, adding value and getting acknowledged by those who matter
  • Leading from where you are in the organisation: building credibility with or without power
  • Role modelling leadership behaviours: Emotional Intelligence and outcomes
  • Leadership styles and organisational climate
  • Building Trust: the 4 C model to engage and empower others
  • Course review and commitment statement

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

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© 2022. Material published by Aztech shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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