An intensive professional development training course on
Professional Empowering
Relationship Strategies
Classroom Training
We currently have no scheduled session for this Management & Leadership Training Course. If you are interested in running this course, please contact our Training Department at info@aztechtraining.com
Download the
Brochure
Brochure
The Structure
This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.
Module 1 - Effective People Skills: Achieving Superior Interpersonal Effectiveness
Module 2 - Workplace Innovation & Productivity Skills: Personal Skills for Professional Excellence
The Course Content
Module 1: Effective People Skills
Day One: The Core Interpersonal Skill
- Person-to-person communication
- Barriers to effective communication
- Non-verbal communication
- The Active listening model
- Styles of communication
- Preparing and delivering great presentations
Day Two: Building Winning Working Relationships
- The TRUST Factor
- Avoiding the collusion phenomenon
- A Change Of Heart
- Interpersonal Dialogue: Core Principles
- Understand the definition and meaning of interpersonal
- Harnessing harmful behavior
Day Three: Understanding Groups and Team Dynamics
- High performing teams vs. traditional work group
- The three elements of high performance teams
- Understanding the types of teams
- The stages of team development
- Team member styles
- Capitalizing on the team player styles within your team
Day Four: Teamwork and Collaboration
- Giving and receiving effective feedback
- Dealing with conflict Constructively
- Symptoms of conflict situations
- Getting to win-win
- Understanding team player styles
- Fostering and encouraging team creativity
Day Five: Increasing Personal Productivity
- Growing your personal power
- Achieving emotional excellence inner mastery
- Our time and your life
- Growing personal productivity
- Direction through personal Integrity
- Designing a strategic plan for your life and career
Module 2: Workplace Innovation & Productivity Skills
Day Six: Building Personal Productivity: the Power of Self
- Building the positive self image
- Establishing empowering beliefs
- NLP and the power of optimism to create the future you deserve
- The power of proactivity: the first competence on the road to excellence
- Psychological profiling : the science of personality and performance
- Professional competence: the added value you bring to the organisation
Day Seven: Creating Value for the Organisation
- Prioritisation and time management: focusing on the critical objectives
- Taking control: essential tips for personal productivity
- Transformational objectives: From SMART performance to SMARTER performance
- Leading productive meetings work: managing appreciating and utilising diversity
- Leading meetings with creative flair: thinking differently for new answers
- Project management overview and fundamentals: first steps
Day Eight: Adding Value through Relationship Awareness Theory
- Micro political conflict in organisations: the transactional analysis perspective
- Personality traits, behaviours and conflict management
- Relationship Awareness Theory: Managing my personal response to conflict
- Managing without confrontation: assertive communications
- Preparing for effective negotiating: influence and the characteristics of world class negotiators
- Generating Productive Outcomes : the Agreement Box model of ‘win- win’
Day Nine: Harnessing Diversity and Creating Value in the Team
- Valuing diversity : working with global, culturally diverse teams
- The value proposition afforded by High Performing Teams
- Avoiding dysfunctional performance: a global challenge and the rationale for team charters
- Grounded theory: needs analysis evaluation of current performance
- Harnessing diversity for productive outcomes: my role, team roles and contributions
- Aligning purpose, productivity and profitability
Day Ten: Leading with Initiative: Being Proactive
- Being proactive and capitalising on opportunity : self initiated action, adding value and getting acknowledged by those who matter
- Leading from where you are in the organisation: building credibility with or without power
- Role modelling leadership behaviours: Emotional Intelligence and outcomes
- Leadership styles and organisational climate
- Building Trust: the 4 C model to engage and empower others
- Course review and commitment statement
The Certificate
- AZTech Certificate of Completion for delegates who attend and complete the training course
