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An online intensive professional development training course on

Process Plant Troubleshooting
& Engineering Problem Solving

Latest Technology for Enhancing the
Process Plant Performance and Safety

Why Choose this Online Training Course?

This intensive AZTech online training course is a must if your company’s goals include reducing costs and preserving the lives of your employees because it delivers a wide range of pro-active, efficient troubleshooting skills. It has been proven that technical competence alone is no longer enough to ensure consistent operational performance. Excellent troubleshooting skills are considered a core competency for 'Best-in-Class' modern industrial companies. In the competitive world that we are living in, it is essential that we optimize our efforts to secure the desired outcomes, and this AZTech training course will equip the delegate with the basic tools and understanding to make that happen.

This AZTech online training course will feature:

  • The understanding of terminologies; tools and techniques
  • The Application of a standard “Blue-Print” for problem analysis and resolution
  • How to utilize Maturity Indexing; Planning; and Protocols
  • The useful Case Studies; Exercises and Analysis
  • Learning the “Human Factors” as a Source of Error


What are the Goals?

By the end of this AZTech online training course, participants will be able to:

  • Appreciate the difference and consequences between pro-active and reactive problem solving
  • Develop a structured approach to troubleshooting and problem solving
  • Understand continuous improvement in the way you run your processes
  • Implement teamwork and leadership principles; support and cooperation practices
  • Understand work practices which "allow" success in troubleshooting and problem solving

Who is this Online Training Course for?

This AZTech online training course is suitable to a wide range of professionals but will greatly benefit:

  • Employees who are responsible for leading and directing people to achieve and improve productivity levels
  • Those faced with the challenge of solving plant related problems
  • Production, Maintenance Engineering and Process Engineering personnel
  • Supervisors who are involved in the Operations / Maintenance function
  • Planners, Coordinators, Engineers and Technologists

How will this Online Training Course be Presented?

This AZTech online training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

The Course Content

Day One: Basics of Problems Solving

  • Principles of problems` solving
  • Procedure of problems` solving
  • Methods and documents of problems` solving
  • Problem area and detailed procedures (indirect area, manufacturing process problems, product problems, lessons learned)
  • Performance standard (strategic, operational, individual)
  • Critical Relationships

Day Two: Tools & Techniques – Practical Experience

  • Application of decision logic
  • Relationships` analysis
  • Relationship between plant species richness and primary productivity
  • Problem analysis and synthesis
  • Practical Use of Tools and Techniques
  • Project selection methods (benefit/cost ratio, economic model, scoring model, payback period, net present value, discounted cash flow, internal rate of return, opportunity cost, constrained optimization methods, non-financial considerations)

Day Three: Maximizing the Contribution of People in Process Plants

  • The machine-human connection
  • A high-quality digital shift handover process
  • Embrace technology and support human factors
  • Working practices – empowerment or impairment?
  • Individual motivators (external vs. internal motivation)
  • Developing leadership competence

Day Four: Operator, Maintainer, Designer Interface in Process Plants

  • Process plant and machinery specific issues
  • Performance (impacting factors, Performance defined in terms of speed, quality and cost
  • Cross functional problem solving
  • Development of maintenance strategy
  • Life cycle analysis, design for operation, design for maintenance
  • Strategies, planning, and protocols

Day Five: Open Forum

  • Cross function team working
  • Configuration management
  • Development of standards and Key Performance Indicators
  • Auditing the process to a dynamic standard
  • Case studies and action plans
  • Wrap up

The Course Schedule

10:30 - 11:00


Welcome, Setup, Registration (Day 1 Only)

11:00 – 12:30


First Session

12:30 – 12:45


Break (15 minutes)

12:45 – 14:15


Second Session

14:15 – 14:30


Break (15 minutes)

14:30 – 16:00


Third Session

The Certificate

  • An AZTech e-Certificate for delegates who attend and complete the online training course


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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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