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An online intensive professional development training course on

Certificate in HR Metrics
& Workforce Analysis

Delivering Strategic and Organisational Change using HR Tools

Why Choose this Online Training Course?

In this HR Metrics & Analytics online training course, you will have the opportunity to be equipped with the necessary thinking and organisation to deal with the challenges of sustaining an evidence-based approach. This HR Metrics & Analytics online training course will provide you with the confidence and enable you to learn techniques in the way you look at information, interpret human capital analytics, solve problems and evaluate solutions using workforce and HR metrics. Each session will help you acquire the skills to properly review, define, measure, and track HR metrics that are aligned to business strategies. For most HR professionals, the evidence-based approach represents a fundamental shift in their business roles but it provides them with an opportunity to become strategic partners in business decision-making.

This AZTech online training course will feature:

  • The HR’s role in corporate strategy
  • Problem analysis, understanding and decision-making
  • Technological advances in workforce analytics
  • Successful change management
  • Using data for improved people management

What are the Goals?

By the end of this online trainig course, participants will be able to:

  • Appreciate the role of analytics in understanding behaviour and performance 
  • Conduct detailed analysis assessments
  • Generate decisions based on evidence rather than opinion
  • Define the principles of organisational change
  • Utilise a range of assessment tools to improve organisational performance

Who is this Online Training Course for?

This AZTech online training course is suitable for many professionals but will greatly benefit:

  • HR Professionals in organisations who would like to develop the role of HR within the organisation
  • HR Professionals tasked with providing HR data to support strategy development and delivery
  • Senior Managers who want to understand how they can deliver strategic and organisational change in their organisation and use HR support to achieve it

How will this Online Training Course be Presented?

This AZTech online training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

The Course Content

Day One: Overview of Analytics, Strategy & HR's Role

  • The rationale for evidence-based approach
  • Data, information and insights
  • Defining analytics and predictive analytics
  • Strategic HR versus Personnel Management
  • HR’s contribution to strategy
  • Human Capital Approach


Day Two: HR Tools and Methods

  • Quantitative v Qualitative data
  • Rational problem analysis and models of decision-making
  • Measures of HR effectiveness, efficient and impact
  • Methods of data capture and benchmarking
  • Employee Self- assessment and self-report measures
  • Electronic workforce surveillance & analytics 


Day Three: Driving Organisational Change

  • Understanding the cultural context
  • Dynamic nature of business, environment & technology driving change
  • Theories of organisation change and how to use them
  • Enablers and impediments to change
  • Resistance to change
  • Implementing strategic change 


Day Four: Putting HR Metrics and Analytics into Action

  • The Balanced Scorecard
  • Human Resource Planning
  • Recruitment Analytics
  • Succession Planning & Talent Management
  • Absence management
  • Skills analysis and training needs analysis


Day Five: Metrics and Analytics for Improving Employee Performance

  • Performance Management
  • Employee Motivation
  • Engagement
  • Empowerment and Accountability
  • Conclusion and Action Planning

The Course Schedule

10:30 - 11:00


Welcome, Setup, Registration (Day 1 Only)

11:00 – 12:30


First Session

12:30 – 12:45


Break (15 minutes)

12:45 – 14:15


Second Session

14:15 – 14:30


Break (15 minutes)

14:30 – 16:00


Third Session

The Certificates


The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.


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