An intensive professional development training course on
Developing Leadership Excellence
by Measuring Performance, Continuous Improvement
& Benchmarking
Classroom Training
We currently have no scheduled session for this Management & Leadership Training Course. If you are interested in running this course, please contact our Training Department at info@aztechtraining.com
Download the
Brochure
Brochure
The Structure
This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.
Module 1 - Performance Measurements, Continuous Improvement & Benchmarking
Module 2 - The Neuroscience of Leadership & Performance
The Course Content
Module 1 - Performance Measurements, Continuous Improvement & Benchmarking
Day One: Performance Measurement: The Starting Point for Improvement
- The Need for Performance Measurement
- The impact of Lean and Agile methods
- Data Use and Abuse: How to use Data Constructively
- Selecting the ‘vital few’ Performance Measures
- Performance measures in Operations and Projects
- Current good practice in Performance Measurement
Day Two: Using Measurements for Continuous Improvement
- Understanding Variation: The key to understanding performance
- What histograms, run charts and control charts tell us about performance
- The Range and Standard Deviation
- Introduction to Control Charts
- How to Improve a Process
- Problem and Mission Statements
Day Three: An Overview of Lean and Agile Tools and Techniques
- What are Lean and Agile?
- The key principles of Lean management
- Project failures and the origins of Agile
- The fusion of Lean and Agile approaches – the current state of the art
- Analysing a Lean and Agile process or project
- Applying the tools and techniques in practice
Day Four: Benchmarking, Measurement and Improvement
- Benchmarking process and project performance
- Identifying causes of problems, and potential solutions through benchmarking
- Demonstrating the link between a cause and its effect
- Investigating Relationships between Variables
- The role of Knowledge Management
- How the tools integrate with Lean and Agile methods
Day Five: Running a Successful Benchmarking Project
- Scoping and planning benchmarking study
- Identifying and selecting benchmarking Metrics & Partners
- Running effective Lean and Agile projects and processes
- Integrating performance management with Lean and Agile
- The role of benchmarking in change management
Module 2 - The Neuroscience of Leadership & Performance
Day Six: Building Positive Performance
- Self-awareness - Knowing who you are
- Understanding your thought processes
- Emotions and their signs
- Working towards emotional regulation
- ABCs of optimism
- Develop successful leadership styles
Day Seven: Neuroscience of Leadership
- Neuroscience and leadership
- How a leader’s brain works
- The science behind gut feelings
- Ways to thoughtfully respond to others
- Importance of trust development
- Neuroscience of trust
Day Eight: Neuroscience of Creativity
- Understanding convergent and divergent thinking
- Left brain versus right brain
- Building a creative environment
- Impact of creativity and innovation in business
- Creative techniques
- Brainstorming solutions
Day Nine: Neuroscience of Performance
- Understanding performance
- Motivation and the brain
- Importance of physical exercise for performance
- Brain training exercises
- Giving performance feedback
- How to accept criticism
Day Ten: Towards Leadership Excellence
- How to develop leadership excellence
- Making the transition to a leadership role
- Giving effective instructions
- Managing challenging situations
- Time management tips
- Developing an action plan
The Certificate
- AZTech Certificate of Completion for delegates who attend and complete the training course
