Communicating with Stakeholders
During the Covid-19 Pandemic

Name: Communicating with Stakeholders During the Covid-19 Pandemic Training Course
Rating: 4.7 (1076 reviews)

Retaining Customer Loyalty and Staff Morale

Course Schedule

No classroom dates available

Get your PDF guide and explore all course details.

Overview Objectives Who Should Attend? Methodology Outline Certificates

Why Choose Communicating with Stakeholders During the Covid-19 Pandemic Training Course?

Online Training Course Overview

How are customer loyalty and employee morale holding up during Covid-19?

Perhaps you responded in despair because these are plummeting, or you don’t know. Maybe you are one of the few lucky ones with positive audiences and would like to keep getting better.

Join us for this two-day stakeholder engagement online workshop, when we will develop a Covid-19 communication plan that wins the support of executives, taking a step-by-step approach that is practical and easy-to-apply.

Delegates will leave with activities tailored to their organisation that they are confident they and their teams can implement as this pandemic and future crisis unfold.

What are the Goals?

Online Training Course Objectives

By the end of this training course you will be able to:

Apply a range of tips, tools and techniques to improve communications with your stakeholders
Create and deliver a practical and easy-to-use stakeholder communication plan that is tailored to your organisation
Win executive support for your stakeholder communication plan
Manage your organisation’s relationships with stakeholders during the pandemic
Monitor coverage of your organisation’s response by opinion formers and influencers including the press and social media

Who is this Training Course for?

Designed for

This online training course is suitable for a wide range of marketing professionals who want to ensure their organisation responds effectively to stakeholders during the Covid-19 pandemic. It will greatly benefit managers and practitioners in:

Employee/ internal communications
Community relations
Corporate communications
PR and product publicity
Digital and direct marketing
Public & government affairs
Investor relations & financial PR
VIP relations & protocol.

How will this Training Course be Presented?

This online training course will utilise a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.

The Course Content

Purpose: identifying what is most important for communication activities to protect during the pandemic - reputation, finances, or operations
Audiences: identifying and prioritising stakeholders you want to connect and strengthen relationships with
Objectives: SMARTS that will prove to executives your communication activities are effective
Positioning: understanding what stakeholders most want to know
Preferred channels: developing a matrix of channels your audiences will respond to
Collateral: creating background materials for consistent messaging
Talking with employees: so, they feel trusted, involved and relevant
Relationships with customers/ clients: building credibility and trust
Keeping opinion formers on-side: to minimise distortion and misinterpretation
Monitoring: press coverage, social media, employee & customer grapevines, financial markets, opinion formers and influencers

Certificate

AZTech Certificate of Completion for delegates who attend and complete the training course

Do you want to learn more about this course?

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Frequently Asked Questions

Common questions about our training courses

Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.

The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

There are several convenient ways to register for our training programs:

Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
Email: Share your details, including your name, organization, email address, and selected course, by sending an email to info@aztechtraining.com
Phone: Reach out to us directly at +971 4 427 5400 or +971 4 427 5407, and our team will guide you through the registration process.

Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.