An intensive professional development training course on
Communicating with Stakeholders During the Covid-19 Pandemic
Retaining Customer Loyalty and Staff Morale
Why Choose Communicating with Stakeholders During the Covid-19 Pandemic Training Course?
Online Training Course Overview
How are customer loyalty and employee morale holding up during Covid-19?
Perhaps you responded in despair because these are plummeting, or you don’t know. Maybe you are one of the few lucky ones with positive audiences and would like to keep getting better.
Join us for this two-day stakeholder engagement online workshop, when we will develop a Covid-19 communication plan that wins the support of executives, taking a step-by-step approach that is practical and easy-to-apply.
Delegates will leave with activities tailored to their organisation that they are confident they and their teams can implement as this pandemic and future crisis unfold.
What are the Goals?
Online Training Course Objectives
By the end of this training course you will be able to:
- Apply a range of tips, tools and techniques to improve communications with your stakeholders
- Create and deliver a practical and easy-to-use stakeholder communication plan that is tailored to your organisation
- Win executive support for your stakeholder communication plan
- Manage your organisation’s relationships with stakeholders during the pandemic
- Monitor coverage of your organisation’s response by opinion formers and influencers including the press and social media
Who is this Training Course for?
Designed for
This online training course is suitable for a wide range of marketing professionals who want to ensure their organisation responds effectively to stakeholders during the Covid-19 pandemic. It will greatly benefit managers and practitioners in:
- Employee/ internal communications
- Community relations
- Corporate communications
- PR and product publicity
- Digital and direct marketing
- Public & government affairs
- Investor relations & financial PR
- VIP relations & protocol.
How will this Training Course be Presented?
This online training course will utilise a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
The Course Content
- Purpose: identifying what is most important for communication activities to protect during the pandemic - reputation, finances, or operations
- Audiences: identifying and prioritising stakeholders you want to connect and strengthen relationships with
- Objectives: SMARTS that will prove to executives your communication activities are effective
- Positioning: understanding what stakeholders most want to know
- Preferred channels: developing a matrix of channels your audiences will respond to
- Collateral: creating background materials for consistent messaging
- Talking with employees: so, they feel trusted, involved and relevant
- Relationships with customers/ clients: building credibility and trust
- Keeping opinion formers on-side: to minimise distortion and misinterpretation
- Monitoring: press coverage, social media, employee & customer grapevines, financial markets, opinion formers and influencers
Certificate and Accreditation
- An AZTech e-Certificate will be given to delegates who attend and complete the online course
Do you want to learn more about this course?
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Frequently Asked Questions
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to info@aztechtraining.com
- Phone: Reach out to us directly at +971 4 427 5400 or +971 4 427 5407, and our team will guide you through the registration process.
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Yes, we offer tailored corporate training solutions to meet your organization's specific needs. Please contact us at info@aztechtraining.com or call +971 4 427 5400 for more information.
