An online intensive professional development training course on

Coaching, Mentoring &
Career Development
for Success

Gearing towards a High Performance-Based Organization

Online Training

04 - 08 Dec 2023	$ 3,950 Register
04 - 08 Mar 2024	$ 3,950 Register
13 - 17 May 2024	$ 3,950 Register

Also Available in
Classroom - In-Person Course

View Classroom Course

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Why Choose this Online Training Course?

The demands of a competitive business environment, the emergence of a more transformative approach to leadership and the emphasis placed on employee empowerment and accountability, have all resulted in the growth in the use of coaching, mentoring and other career development activities in workplaces worldwide. An effective coaching, mentoring and career development process will include a range of techniques from communication skills, counselling techniques, human psychological processes and an understanding of human development. This Human Resource training course will introduce participants to the core skills of Workplace Coaching, Mentoring and Career Management principles.

This AZTech online training course will feature:

Designing and developing comprehensive and customised solutions for employee development
Exploring best practices in coaching, mentoring and career development
Designing Coaching as an essential skill for leadership success
Ensuring productive and engaged employees that sustain organisational success

What are the Goals?

By the end of this online training course, participants will be able to:

Demonstrate effective coaching skills
Utilise modern coaching and mentoring techniques in the workplace
Apply motivational coaching techniques
Plan and structure coaching and mentoring plans for individuals
Develop career plans suitable for use in an organisational context
Design and develop comprehensive solutions aligned for organisational success

Who is this Online Training Course for?

This AZTech online training course is suitable for anyone who wishes to develop their skills in coaching others. Participants would be expected to have competence in communication skills, though these will be further developed in this training course.

This online training course is suitable to a wide range of professionals but will greatly benefit:

Learning and Development professionals designing development solutions for the organisation
HR Business Partners
Managers, Supervisors and Team Leaders
People who need to coach or mentor others in their day-to-day work

How will this Online Training Course be Presented?

This AZTech online training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

The Course Content

Day One: The Coaching Foundation

Types of Workplace Coaching
Distinguishing between coaching, mentoring and counselling
Key coaching skills for effective performance
Assessing coaching skills
Meeting ethical guidelines and professional standards
Introducing Coaching Models - PEDICR & GROW

Day Two: Advanced Communication Skills for Coaching & Mentoring

Understanding self & others - personal communication styles
Importance of Active listening
SOLER Model for Active Listening
Effective questioning techniques
Language - verbal and non-verbal
Consolidation - Conducting a coaching session

Day Three: Mentoring Techniques & Practices

Objectives and benefits of mentoring
Corporate mentorship programs
Most commonly used techniques among mentors
Mentoring relationships: formal and informal
Pitfalls to be avoided for effective Mentoring
Consolidation – Conducting a Mentoring session

Day Four: Learning and Development Principles

Understanding human development and learning
The 70:20:10 Model
Learning Styles – Honey & Mumford
Best practices in career development
Developing your career SWOT
Career planning & Talent Management

Day Five: Enabling Organisations for Effective Performance

Common workplace issues
Developing workplace counselling programs (EAPs)
Managing Workplace Conflict
Coaching to address and reduce conflict
Assessing Organisational Readiness for sustainability
Personal Action Planning

The Course Schedule

10:30 - 11:00	:	Welcome, Setup, Registration (Day 1 Only)
11:00 – 12:30	:	First Session
12:30 – 12:45	:	Break (15 minutes)
12:45 – 14:15	:	Second Session
14:15 – 14:30	:	Break (15 minutes)
14:30 – 16:00	:	Third Session

The Certificates

An AZTech e-Certificate for delegates who attend and complete the online training course
The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected in the Certificate of Completion

Accreditation

The use of this official seal confirms that this Activity has met HR Certification Institute's^® (HRCI^®) criteria for recertification credit pre-approval.