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This is an HR Certification Institute (HRCI) Pre-Approved Programme*

Coaching, Mentoring &
Career Development
for Success

Gearing towards a High Performance-Based Organization

Why Choose this Online Training Course?

The demands of a competitive business environment, the emergence of a more transformative approach to leadership and the emphasis placed on employee empowerment and accountability, have all resulted in the growth in the use of coaching, mentoring and other career development activities in workplaces worldwide. An effective coaching, mentoring and career development process will include a range of techniques from communication skills, counselling techniques, human psychological processes and an understanding of human development. This Human Resource training course will introduce participants to the core skills of Workplace Coaching, Mentoring and Career Management principles.

This AZTech online training course will feature:

  • Designing and developing comprehensive and customised solutions for employee development
  • Exploring best practices in coaching, mentoring and career development
  • Designing Coaching as an essential skill for leadership success
  • Ensuring productive and engaged employees that sustain organisational success

What are the Goals?

By the end of this online training course, participants will be able to:

  • Demonstrate effective coaching skills
  • Utilise modern coaching and mentoring techniques in the workplace
  • Apply motivational coaching techniques
  • Plan and structure coaching and mentoring plans for individuals
  • Develop career plans suitable for use in an organisational context
  • Design and develop comprehensive solutions aligned for organisational success

Who is this Online Training Course for?

This AZTech online training course is suitable for anyone who wishes to develop their skills in coaching others. Participants would be expected to have competence in communication skills, though these will be further developed in this training course.

This online training course is suitable to a wide range of professionals but will greatly benefit:

  • Learning and Development professionals designing development solutions for the organisation
  • HR Business Partners
  • Managers, Supervisors and Team Leaders
  • People who need to coach or mentor others in their day-to-day work

How will this Online Training Course be Presented?

This AZTech online training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

The Course Content

Day One: The Coaching Foundation

  • Types of Workplace Coaching
  • Distinguishing between coaching, mentoring and counselling
  • Key coaching skills for effective performance
  • Assessing coaching skills
  • Meeting ethical guidelines and professional standards
  • Introducing Coaching Models - PEDICR & GROW

Day Two: Advanced Communication Skills for Coaching & Mentoring

  • Understanding self & others - personal communication styles
  • Importance of Active listening
  • SOLER Model for Active Listening
  • Effective questioning techniques
  • Language - verbal and non-verbal
  • Consolidation - Conducting a coaching session

Day Three: Mentoring Techniques & Practices

  • Objectives and benefits of mentoring
  • Corporate mentorship programs
  • Most commonly used techniques among mentors
  • Mentoring relationships: formal and informal
  • Pitfalls to be avoided for effective Mentoring
  • Consolidation – Conducting a Mentoring session  

Day Four: Learning and Development Principles

  • Understanding human development and learning
  • The 70:20:10 Model
  • Learning Styles – Honey & Mumford
  • Best practices in career development
  • Developing your career SWOT
  • Career planning & Talent Management

Day Five: Enabling Organisations for Effective Performance

  • Common workplace issues
  • Developing workplace counselling programs (EAPs)
  • Managing Workplace Conflict
  • Coaching to address and reduce conflict
  • Assessing Organisational Readiness for sustainability
  • Personal Action Planning

The Course Schedule

10:30 - 11:00

:

Welcome, Setup, Registration (Day 1 Only)

11:00 – 12:30

:

First Session

12:30 – 12:45

:

Break (15 minutes)

12:45 – 14:15

:

Second Session

14:15 – 14:30

:

Break (15 minutes)

14:30 – 16:00

:

Third Session

The Certificates

  • An AZTech e-Certificate for delegates who attend and complete the online training course
  • The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected in the Certificate of Completion

Accreditation

HR Certification Institute's® (www.HRCI.org) official seal confirms that AZTech Training & Consultancy meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.

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© 2021. Material published by Aztech shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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© 2021. Material published by Aztech shown here is copyrighted.

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© 2021. Material published by Aztech shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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