An intensive professional development training course on

Achieving Techniques & Best Practices
in Problem Solving & Decision Making (PSDM)

Classroom Training

We currently have no scheduled session for this Training Course. If you are interested in running this course, please contact our Training Department at info@aztechtraining.com

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Brochure

Professional Recognition and Accreditation

This is an ILM (Institute of Leadership and Management) Endorsed Programme*

Why Choose this Course?

This course offers a step by step journey from problem identification to solution generation and additionally to evaluate creative techniques that challenge more traditional models of “outcomes thinking”. It offers wide range of tools and techniques and insights into how leaders can inspire the creative process within themselves and their teams and the wider organisation. Delegates will leave energized and convinced of their creative potential. Decision making and problem solving represent the most important of all managerial and leadership activities; if you can make timely, well-considered and informed decisions, then you can lead your team and organisation to deserved success.

This course will feature:

The psychology of personality and how this influences the solutions we select.
The application of whole brain thinking to the problem solving process
How to balance the logical and creative dimensions of problem solving
Assessing personal creativity and challenge the mental blocks that limit our thinking
How to build an agenda for creative leadership

What are the Goals?

By the end of this course, participants will be able to:

Determine pragmatic methods for effective problem solving
Appreciate the impact of personality on the decision making and problem solving process
Evaluate and apply a structured approach to generate solutions to organisational issues
Assess personal and organisational creativity and set an agenda for progression
Apply appropriate creative problem solving techniques that generate original solutions

Who is this Course for?

This course is suitable to a wide range of professionals or anyone wishing to improve their communication, interpersonal, problem solving and decision making skills. It will have specific appeal to:

Leaders who seek to challenge the culture of their organisation and ignite innovation
Team leaders interested in further developing their management skills and building collaborative practice
Professionals wanting to further develop their management and leadership techniques
Organisational leaders who make key business decisions
New members of the management teams & anyone wishing to improve their communication, interpersonal, problem solving and decision making skills

How will this be Presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The emphasis is on experiential learning and applying theory in a practical way to foster good practice. All activities are focused on making an impact and improvement. The learning process is designed to accommodate all styles of learner the activist, the reflector, the theorist and the pragmatist. Psychometric tools are employed to offer objective feedback on performance and utilise to target future areas of potential improvement.

The Course Content

Day One

The Psychology of Problem Solving and Decision Making

Introduction: Why study problem solving and decision making
A synopsis of psychological thought
Values, Problem Solving and Bias in Decision Making
Psychological type and Lateral Thinking for Problem Solving
Psychometric assessment on your problem solving preferences
Using a team approach to encourage structured and lateral thinking

Day Two

Problem solving, the cognitive process and whole brain thinking

Problem solving: the highest order cognitive process
Split brain theory to make informed and balanced decisions
Developing openness to new ideas in making decisions
The model of creative problem solving
Lessons in facing the unexpected events
Decision Making and the Management of Change

Day Three

Creating Continuous Improvement in the Workplace

Encouraging creative problem solving for continuous improvement
Appreciative Enquiry and a focus on positive dialogues
Solution focus methodology: a radical transformational approach to solving problems
Diagnostic tools for organisational improvement
Using techniques to innovate and improve process and product
The Disney Creative Thinking Strategy

Day Four

Building Creative Capability in Self and Removing Mental Blocks

‘How creative am I’? Challenging self-imposed assumptions
Thinking outside the box and ‘Imagineering’: current examples from technology
‘Curiosita’: using the multiple intelligences of Leonardo da Vinci
A model for organisational innovation
Organisational culture and its influence on the creative organisation
Creative leadership in times of crisis: the role of emotional intelligence in decision making

Day Five

The Creative Leader in the Innovative Organisation

Leadership style and decision making activities
Enhancing Serendipity
Ensuring alignment with corporate mission
Assessing creativity in your organisation
Creating "innovation champions" as a strategy for fostering change
Developing a personal action plan for the workplace and assessment guidance

The Certificates

AZTech Certificate of Completion for delegates who attend and complete the course.
ILM Endorsed Certificate for delegates who successfully attend and pass the required assessment.

Accreditation

AZTech is an ILM (Institute of Leadership & Management) Recognised Provider and offers a number of Endorsed Management and Leadership programmes. Aside from AZTech’s Certificate of Completion, delegates will be able to pursue ILM Endorsed Certification (which typically involves passing an additional study, either a work based assignment or on-demand assessment) after the conclusion of this ILM endorsed programme.