The Essential Course for All HR Administrators, HR Officers and HR Business Partners

Human Resource Management (HRM) traces its roots back to the late 19th century when some employers began taking moral responsibility for their employees’ welfare. Initially, this involved hiring welfare workers or assigning these duties to line managers to enhance employee well-being and working conditions.

Over time, this welfare function evolved into the personnel function, influenced by scientific management and applied social sciences. By the 1930s, large manufacturing firms typically had Labor or Employment Offices to manage hiring and, occasionally, employee training.

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In the 1950s and 1960s, the personnel function matured, gaining traction as “personnel management.” By the 1980s, medium to large organizations typically had dedicated personnel departments. The 1990s saw these departments grow in prestige, with the term “human resource management” becoming a popular label as strategic roles were integrated. Today, many HR Managers hold senior positions in strategic planning, audits, and control functions.

Modern organizations of any significant size have specialized HR Departments where HR Administrators play crucial roles. These include recruitment, selection, reward administration, and managing HR databases. These tasks are critical to both the HR Department and the organization as a whole.

The role of HR administrators is dynamic and evolving, making proper training essential for HR Administrators and Generalists. Key areas of focus should include:

• The role of HR administration in today’s global organizations
• The intersection of strategic HRM and HR administration
• Techniques for measuring and reducing absenteeism
• Best practices for employee record security and confidentiality
• Infusing creativity into the HR Administration role

Our “Certificate in HR Administration” course provides a modern, practical guide for all HR Administrators, HR Officers, and HR Business Partners. Participants will learn about relevant processes, systems, and skills needed to thrive in a contemporary HR setting.

This course equips them with the insight, knowledge, and skills necessary to address sensitive situations with diplomacy, discretion, and confidence. Participants will cover all activities from recruitment interviews to exit meetings, gaining a comprehensive understanding of the HR Administrator’s role in today’s organizations.