An intensive professional development training course on
Avoiding Disputes when Negotiating
Security Management, Planning & Projects
We currently have no scheduled sessions for this course. If you are interested in running this course, please contact our Training Department at [email protected]
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Brochure
Brochure
Why Choose this Training Course?
The Structure
This comprehensive training course consists of two modules which can be booked as a 10-Day Training event, or as individual, 5-Day training courses.
Module 1 - Security Management & Asset Protection Advanced Course
Module 2 - Negotiating & Dispute Resolutions
The Course Content
Module 1: Security Management & Asset Protection Advanced Course
Day One: Roles, Responsibilities and Key Issues of Security Management
- Strategic and Operation Management
- Effective Security Management Styles
- Necessary understanding to identify, address and manage risk
- Crime Management and Prevention
- Manpower Management – 12 key principles
- Achieving organisational goals, targets and objectives
Day Two: The Importance of Security Planning
- Essential legislation, legal obligations, using minimum force
- Creating an organisational culture of Security
- Customer relations - Reputation of the Security Function
- Planning and Managing Security Projects
- Key Principles of Emergency Response Teams, the role of Security
- On-Scene Incident Management
Day Three: Security Surveying - Threats to Assets
- Understanding Loss
- Key Point Identification
- Security, Risk and Vulnerability Analysis
- When and how to conduct an effective Security Survey
- Intellectual Property, Data Protection and Cyber Security
- Security Survey Report, making Effective Recommendations
Day Four: Principals of Asset Protection – Physical Security
- Perimeter Security design principles
- Buildings Security design principles and Access Control
- Communication Strategies and Security Control Centres
- Managing Investigations & Interviewing techniques
- Special Risks – Key issues of Terrorism
- Key Elements of Evacuation Planning
Day Five: Security Operations Management
- Managing Guarding Operations
- Crisis Management Plans, Procedures and Implementation
- Business Continuity Plans
- Mutual Aid – who else can or should be involved?
- Dealing with Social Media
- Personnel Security and protection of “at risk” individuals
Module 2: Negotiating & Dispute Resolutions
Day Six: Fundamentals of Negotiation
- Negotiation defined
- Disputes and the need for resolution
- Place of negotiation in the contractual resolution process
- Commercial impact of the breakdown of negotiations
- Best Alternative To a Negotiated Agreement (BATNA)
- The four phase process of negotiation
Day Seven: The Negotiator’s Toolbox
- Preparation
- Information needs
- Drafting your proposal which will open the discussion
- The negotiation discussion phase
- Bargain and Close
- Negotiating position setting
Day Eight: Negotiating Styles, Tactics and Ploys
- Cultural & international issues
- Red, Purple & Blue negotiators
- Non-verbal communication and the interpretation of body language
- Make time your friend
- Silence and ploys as tactics and how to respond effectively
Day Nine: Personal Fitness and Dealing with Difficult Negotiations
- Interests, positions and escalation
- Stakeholder power behind the interests in negotiation
- Negotiator as a Mediator
- Team negotiations
- Proposals and persuasion
Day Ten: Putting it all into Practice
- Negotiation case study
- Team allocation and simulation exercise
- Analysis of performance
- The Do’s and Don’ts of Negotiating
- Improving what we do - action planning
The Certificate
- AZTech Certificate of Completion for delegates who attend and complete the training course
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