Home » Courses » Management & Leadership » The Effective Supervisor

Upcoming Sessions

Duration
5 Days
Date Venue Fees(USD) Book your seat
11 - 15 Nov 2018 Dubai - UAE $4,950 Book Now

Why Choose this Training Course?

This dynamic and interactive training course in Dubai will enable you to become a confident, credible and capable supervisor, by focusing on the core competencies needed to manage yourself, your work load and your team.

These competencies include, taking control of your workload through planning and effective time and task management, getting the best out of your team through leadership, team work, and staff development, and ultimately contributing to the success of your organization through setting and achieving of goals to improve you and your team’s contribution to its internal and external customers.

Further, you will also learn key self-management strategies, for you to have the character and discipline not just to survive but excel in your role as a supervisor.

This AZTech training course will feature:

  • A toolkit of competencies and methods to enhance every area of a supervisor’s responsibility;
  • Assessments to gauge how well you are doing, and where you can improve your skills and habits;
  • Exchanging ideas and perspectives with supervisors from a range of other organisations;
  • Practical activities to deepen learning through experiment and feedback;
  • Developing of competencies-based strategies to follow through with yourself & your team when you get back to work.

 

What are the Goals?

By the end of this AZTech training course, participants will be able to

  • Organise workload through effective planning, prioritizing & time management methods;
  • Support the team output through teamwork, delegation, coaching, motivation & staff development strategies;
  • Apply techniques to communicate clearly, concisely & consistently with all levels of the company;
  • Examine the leadership styles, strengths & weakness & how it affects the team & job success;
  • Manage the mind, emotions & stress effectively to not just achieve work goals but to enjoy work life more.

 

Who is this Training Course for?

The principles and practices shared in this AZTech training course will greatly benefit a wide range of professionals including:

  • New and experienced supervisors
  • Team leaders
  • Line-managers

 

How will this Training Course be Presented?

This active, varied and enjoyable course employs a mix of presentations, informal lecture, discussion, self-assessments, case-studies, role plays and other exercises. It provides a great opportunity for participants not only to learn from the tutor but also to exchange views and learn from each other. Participants are encouraged to develop an action plan to put their learning into effect.

 

The Course Content

Day One: Setting the Direction and Focus / The Supervisor’s Role

  • The roles, behaviours, skills and attitudes of a great supervisor
  • Clarifying the teams purpose, vision, mission, values and tasks
  • Providing quality customer service
  • How to be a great team leader
  • Getting input and involvement from the team
  • Common supervisor mistakes and how to avoid them

 

Day Two: Planning and Organising Time and Tasks

  • Taking control of your time and tasks
  • Planning, prioritizing and scheduling work
  • Handling issues such as interruptions, accessibility & multiple deadlines
  • Delegating tasks and responsibilities
  • Project Planning Basics & Mind Mapping and Project Planning Software

 

Day Three: Maintaining Effective Working Relationships

  • Group dynamics and team formation
  • The essential habits of highly effective teams
  • Dealing with problematic behaviours
  • Understanding communication styles
  • Managing conflicts on the team
  • Emotional intelligence and self Management

 

Day Four: Coaching and Developing the Team

  • Analyzing your team members strengths and development needs
  • Coaching, training and developing staff
  • Motivating the team and individuals
  • Giving and receiving feedback effectively
  • The art of active listening
  • ‘How to influence and bring out the best in others
  • How to give a clear and memorable presentation

 

Day Five: Measuring and Managing Performance

  • Goal Setting and benchmarking to achieve competitive targets
  • Setting up work systems that aid effective team performance
  • Establishing clear guidelines for and measures of performance
  • How to constantly improve the quality of products and services
  • Running productive meetings
  • Problem solving and decision making

 

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

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Aztech Training & Consultancy
AZTech Training & Consultancy
P.O. Box: 74716 Dubai,
United Arab Emirates

Toll Free: 800-AZTECH (800 298324)
Tel: +971 4 427 5400
Fax: +971 4 427 5401
Email: info@aztechtraining.com