Home » Courses » Management & Leadership » Stakeholder Relationship Management Course
5 Days
Training
Date Venue Fees(USD) Book your seat
09 - 13 Sep 2019 London - UK $5,950 Book Now
07 - 11 Sep 2020 London - UK $5,950 Book Now

Why Choose this Course?

Would you like to improve your ability to communicate, collaborate and engage with multiple stakeholders? 

This highly interactive AZTech training course will introduce research and engagement skills to manage complex, challenging and difficult relationship such as negotiation, influencing, conciliation, convincing, compromising, concession and persuading the internal and external stakeholders such as client, contractors, consultants, vendors, cross functional teams are essential and critical for successful project and business as usual execution. It is a relationship game when it comes to engaging stakeholders from various cross functional layers of the organisation.

This popular AZTech training course will support you to develop practices and techniques to manage this pressure proactively, allowing you to meet deadlines and deliver against your objectives. You will also develop skills in working well with others to ensure success.

This AZTech training course will feature:

  • Building effective and constructive rapport and connection with various layers of stakeholders
  • Successful and meaningful communication when engaging teams of stakeholders
  • SMART negotiation for effective working relationship with all stakeholders
  • Positive energy to encourage positive work ethics
  • Navigating workplace challenges seamlessly and flawlessly

What are the Goals?

By attending this AZTech training course, delegates will be able to:

  • Enhance and improve cross-functional relationship and build rapport, as well as manage stakeholders’ expectations and gain their buying in 
  • Negotiate, influence, conciliate, convince, compromise, concede and persuade the internal and external stakeholders with divergent interests
  • Identify, plan and execute Good, Best and Right Communication strategy to the internal and external Stakeholders
  • Navigate the organisational politics to manage and resolve conflicts due to competing priorities, needs and demands
  • Track Stakeholders expectations achievement through effective status monitoring, control, reporting and meaningful progress meetings

Who is this Training Course for?

This AZTech training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals who wants to learn techniques to work with other colleagues
  • Team leaders, supervisors, section heads and managers
  • Professionals who have an interest in a management position
  • Project, purchasing, finance & production officers and personnel
  • Technical professionals including those in Maintenance, Engineering & Production
  • Secretaries, clerks, administrative and support staff

The Course Content

Amongst a wide range of valuable topics, the following will be prioritised:

  • Introduction to Stakeholder Relationship Management
  • Understanding the Psychology of Communication with Stakeholders
  • The Barriers to Effective Communication and how to remove these barriers
  • The Emotional Intelligence (EI) Skills needed for Management
  • The 3-Step Approach to Effective Stakeholder Analysis Management
  • Anticipating your Stakeholder likely needs and developing Ongoing Business Relationships
  • Influencing Skills for improved rapport and understanding
  • Negotiation Techniques and Practice for Improved Results
  • Practical people engagement with senior stakeholder and the Power of empathy in creating positive relationships
  • Running Effective Stakeholder Meetings

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

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