An intensive professional development training course on

Professional Empowering
Relationship Strategies

Why Choose this Training Course?

The Structure

This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.

Module 1 - Effective People Skills: Achieving Superior Interpersonal Effectiveness

Module 2 - Workplace Innovation & Productivity Skills: Personal Skills for Professional Excellence

The Course Content

Module 1: Effective People Skills
Day One: The Core Interpersonal Skill
  • Person-to-person communication
  • Barriers to effective communication
  • Non-verbal communication
  • The Active listening model
  • Styles of communication
  • Preparing and delivering great presentations
Day Two: Building Winning Working Relationships
  • The TRUST Factor
  • Avoiding the collusion phenomenon
  • A Change Of Heart
  • Interpersonal Dialogue: Core Principles
  • Understand the definition and meaning of interpersonal
  • Harnessing harmful behavior
Day Three: Understanding Groups and Team Dynamics
  • High performing teams vs. traditional work group
  • The three elements of high performance teams
  • Understanding the types of teams
  • The stages of team development
  • Team member styles
  • Capitalizing on the team player styles within your team
Day Four: Teamwork and Collaboration
  • Giving and receiving effective feedback
  • Dealing with conflict Constructively
  • Symptoms of conflict situations
  • Getting to win-win
  • Understanding team player styles
  • Fostering and encouraging team creativity
Day Five: Increasing Personal Productivity
  • Growing your personal power
  • Achieving emotional excellence inner mastery
  • Our time and your life
  • Growing personal productivity
  • Direction through personal Integrity
  • Designing a strategic plan for your life and career
Module 2: Workplace Innovation & Productivity Skills
Day Six: Building Personal Productivity: the Power of Self
  • Building the positive self image
  • Establishing empowering beliefs
  • NLP and the power of optimism to create the future you deserve
  • The power of proactivity: the first competence on the road to excellence
  • Psychological profiling : the science of personality and performance
  • Professional competence: the added value you bring to the organisation
Day Seven: Creating Value for the Organisation
  • Prioritisation and time management: focusing on the critical objectives
  • Taking control: essential tips for personal productivity
  • Transformational objectives: From SMART performance to SMARTER performance
  • Leading productive meetings work: managing appreciating and utilising diversity
  • Leading meetings with creative flair: thinking differently for new answers
  • Project management overview and fundamentals: first steps
Day Eight: Adding Value through Relationship Awareness Theory
  • Micro political conflict in organisations: the transactional analysis perspective
  • Personality traits, behaviours and conflict management
  • Relationship Awareness Theory: Managing my personal response to conflict
  • Managing without confrontation: assertive communications
  • Preparing for effective negotiating: influence and the characteristics of world class negotiators
  • Generating Productive Outcomes : the Agreement Box model of ‘win- win’
Day Nine: Harnessing Diversity and Creating Value in the Team
  • Valuing diversity : working with global, culturally diverse teams
  • The value proposition afforded by High Performing Teams
  • Avoiding dysfunctional performance: a global challenge and the rationale for team charters
  • Grounded theory: needs analysis evaluation of current performance
  • Harnessing diversity for productive outcomes: my role, team roles and contributions
  • Aligning purpose, productivity and profitability
Day Ten: Leading with Initiative: Being Proactive
  • Being proactive and capitalising on opportunity : self initiated action, adding value and getting acknowledged by those who matter
  • Leading from where you are in the organisation: building credibility with or without power
  • Role modelling leadership behaviours: Emotional Intelligence and outcomes
  • Leadership styles and organisational climate
  • Building Trust: the 4 C model to engage and empower others
  • Course review and commitment statement

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

DO YOU WANT TOLEARN MORE ABOUT THIS COURSE?

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