Date Venue Fees(USD) Book your seat
05 - 16 Sep 2021 Dubai - UAE $10,900 Book Now

The Structure

This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.

Module 1: Continuous Innovation & Process Improvement

Module 2: New Leaders Development Programme

How will this Training Course be Presented?

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes speaker input, facilitated discussion, syndicate work and practical exercises, videos, self-tests, all with an emphasis on delegate involvement throughout.

The Course Content

Module 1 - Continuous Innovation & Process Improvement

Day One: Introduction to Continuous Innovation and Process Improvement

  • How change and learning occur
  • Competitive advantages of innovating and delivering continuous improvements
  • Performance improvement vs Innovation
  • Encouraging creativity to deliver innovation
  • Drivers of change
  • Benefits of a systematic approach

Day Two: Problem Solving and Improvement

  • Problem identification: simple and complex
  • Distinguishing between incremental and radical change
  • Process mapping – the value chain
  • Creative techniques for generating ideas
  • Brainstorming for problems or solutions
  • de Bono and lateral thinking

Day Three: Planning for Change and Improvement

  • Goal setting and prioritisation
  • Fail Fast, Agile and experimental approaches
  • Planning improvements
  • Organisational structures: overcoming barriers
  • Structure vs. trial and error
  • Constructing roadmaps

Day Four: Evaluating Progress, Decision-making

  • Review structure and process
  • Performance metrics and measures
  • Evaluating and comparing results
  • Reporting
  • Evaluating success and failure
  • Lessons Learned

Day Five: Managing Risks, Incorporating Improvements

  • Identifying risks and taking action
  • How to manage unexpected events and obstacles
  • Dealing with success and failure
  • Operationalising new processes and cultures
  • Leading by example
  • Engaging, motivating and managing employees through constant change

Module 2 - New Leaders Development Programme

Day Six: Leadership in a Global Environment

  • Principles of Leadership
  • Leadership is a learning experience
  • Managerial leadership
  • The leadership challenge: balancing strategy and culture
  • Leadership in strategic thinking organisations
  • Understanding the interrelated factors that impact change

Day Seven: The Communicating Leader

  • Communication: the leaders’ essential tool
  • Interpersonal, open communication is two-way
  • Understanding how interpersonal communication preferences differ
  • Communicating empowerment and motivation techniques in leadership
  • Great leaders listen: active listening techniques
  • Communicating and presenting with impact and passion

Day Eight: Highly Effective Teams

  • The Goals of Teamwork
  • High Performance Team Masterplan
  • Identifying Effective Team Behaviours
  • Understanding Team Player Styles
  • Overcoming Obstacles to Effective Teams
  • Dealing with poor performance and difficult situations

Day Nine: The Leadership Challenge

  • Personal Assessment and development plan
  • Communication assessment and dealing with different communication styles
  • Strategy – understanding, aligning and goal setting
  • Culture – diversity and dealing with different cultures
  • Change Management – vision, planning and execution
  • Presenting and delivering success

Day Ten: The Team Challenge

  • Understanding team roles & responsibilities
  • Building effective teams
  • Developing and motivating teams
  • Performance Management
  • Dealing with difficult people
  • Rewarding success

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

Upcoming Related Courses


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