An intensive professional development training course on

Authentic Leadership

Decisions, Ethics and Compliance

Why Choose this Training Course?

The Structure

This comprehensive training course consists of two modules which can be booked as a 10-Day Training event, or as individual, 5-Day training courses.

Module 1 - Leadership & Decision-Making in Crisis & Emergency Situations

Module 2 - Leading with Ethics and Compliance

The Course Content

Module 1: Leadership & Decision-Making in Crisis & Emergency Situations
Day One: Psychology and Dynamics of Crises and Emergencies
  • The nature of crises and emergencies
  • Individual psychology under crisis and emergency conditions
  • Collective psychology under crisis and emergency conditions
  • Evolution and dynamics of crises and emergencies
  • Crises and emergencies don’t just work 8 hour days
  • Tasks of leaders before, during, and after a crisis or emergency
Day Two: Rational Decision-Making in Crises and Emergencies
  • Instinct, intuition, and reason
  • Rational decision-making processes
  • Individual and collective decision-making
  • Delegation through mission-based leadership
  • Nested hierarchical planning and operations
Day Three: Leading Teams and Organizations
  • Organizational and public responsibilities of leaders in crises and emergencies
  • Crisis/emergency management organization
  • Creating effective and efficient teams through rapid teambuilding
  • Creating effective and efficient interagency cooperation and collaboration
  • Organizational and team dynamics: morale, cohesion, mood, and unity of purpose
  • Principles of operational command and leadership
Day Four: Solving the Problem: Managing the Crisis or Emergency
  • Seeking cause and effect to solve the problem, not to attribute blame or responsibility
  • Creating and running a crisis/emergency command centre
  • Elements of risk management: prevention, response, containment, and recovery
  • Principles of business continuity and crisis operations
  • Information gathering and situational awareness
  • Operational rhythm, routines, and information management
Day Five: Ethical Factors in Crisis and Emergency Leadership
  • Caring for subordinates and their families
  • The leader's self-care
  • Responsibilities to authorities, the public and/or victims
  • Managing and leveraging the media
  • After-action review and lessons learned processes
  • Preparing for the next crisis or emergency
Module 2: Leading with Ethics and Compliance
Day Six: Courage and Leadership
  • Courage & self-knowledge
  • Behaviour, values and beliefs
  • Leadership styles
  • Limiting thoughts & behaviours
  • Turning ideas into action
  • Putting yourself on the line
Day Seven: Displaying Ethical Leadership Behaviours
  • Emotions & emotional intelligence
  • Building rapport
  • Affective contagion
  • Developing others as leaders
  • Influence, authority & power
  • Building trust within and beyond the team
Day Eight: Ethical Objectivity
  • Ethical business and ethical investment
  • Examples of unethical behaviours, activities, policies, etc.
  • Ethics and public opinion
  • Different personalities see ethical organisations in different ways
  • Organisational outcomes and benefits from ethical leadership
  • Stakeholders and ethical organisations
Day Nine: The Challenges of Ethical Leadership & Compliance
  • Dealing with ethical dilemmas
  • Ethics and leadership
  • Guide to ethical decision-making
  • Benchmarking best practice
  • Compliance integrity check-up
  • The Baldrige Award – Performance Excellence
Day Ten: Compliance, Governance & Social Responsibilities
  • The benefits to individual and organisation success
  • Employing governance systems
  • Going beyond mandated performance levels
  • Resources for activities that relate to corporate citizenship
  • Employees support of professional and community organisations
  • Corporate citizenship and organisational image

The Certificate

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