Impact of Change Management and Emotional Intelligence on Organisational Performance

“Research indicates that workers have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company.” Zig Ziglar

This training course “Effective Performance Management Systems“ provides an effective way of understanding some of the most important barriers to successful execution of organizational strategies. One of the main reasons is lack of understanding of Employees Behaviors and their resistance to change. This course will provide an opportunity for all Human Resources Professionals and Leaders to learn how to implement effective Performance Management Systems in their organizations and its impact on employees in terms of the development of its Human Capital, which is the foundation for success and good performance. This requires an understanding of the human behavior of the employees in the organization by tackling the Emotional Intelligence concept. The Human Capital is the Intangible Asset of any organization and it is absolutely vital to be effectively managed. Organizational investment in people requires a focus on Developing, Retaining, Motivating and Implementing a Career Path System through Succession Planning.

Maybe the best way to illustrate our belief in the power of measurement is:

”What gets measured gets done.” 

This quote has been attributed to management guru Peter Drucker. This quote has become a mantra for a whole generation of managers, making measuring the holy grail of execution.

This highly interactive and intensive training course will introduce delegates to a very powerful Modules and Tools that focus on those four important pillars of Human Resources Management. This Course is focused on both the theoretical and the practical. There will be a practical skills workshop conducted each day where what has been learned will be put into practice. This course will help you to:

• Understand the meaning of Performance Management
• Recognise the impact of Chang Management and Emotional Intelligence on Performance Management
• Realise how Change Management impact the Human Capital of the organization
• Understand why Leadership and Culture of the organization is the important factor in driving change
• Know why investment in the Development of the Human Capital of the organization is vital for success
• Understand how Change Management encourages the organization to implement other motivational systems within the organization namely Career Development and Succession Planning
• Recognise the four specific barrier impact on the Strategic Performance of the organization using the Balanced Scorecard as a Strategic Tool in measuring Performance

The course is designed for:

• HR Managers
• All personnel involved in developing and implementing Performance Measures
• Advisors, planners, and others developing Scorecards and Dashboards
• Functional, Line and Operational Managers
• Process Improvement/Quality managers

Click here to learn more about the training course on “Effective Performance Management Systems”

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